CRM Overview
The Customer Relationship Management (CRM) section covers all aspects of managing customer accounts and communications.
Core Modules
Customer Accounts
Manage customer profiles, view delivery history, and track customer interactions.
Bulk Messaging
Send bulk SMS and email communications to customers for marketing, updates, and notifications.
Quick Navigation
Key Features
- Centralized customer database
- Delivery history tracking
- Customer segmentation
- Mass communication tools
- Customer analytics and insights